The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“I loved the spacious layout of the 1-bedroom apartment we stayed in, which provided a perfect getaway from daily stresses.” view full review
Laundry Convenience
“The in-room washing and drying facilities were a game-changer for me, allowing me to catch up on laundry during my busy week in the city.” view full review
Relaxing Atmosphere
“The living area was cozy and large enough for relaxing after a long day of exploring, making it feel like a true home away from home.” view full review
Penthouse Luxury
“Upgrading to the penthouse was a fantastic decision; the extra space and comfort provided peace of mind for my solo stay.” view full review
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Convenient location
Helpful staff
Initial smell
Limited room amenities
7.6/10
Very good
Rooms
6.3
Location
8.3
Service
9.0
Dining
8.0
Guest reviews
7.6/10
based on 3 reviews
7.7
7.7/10 based on 210 reviews
Hugh
United Kingdom,
March
2024
8.6/10
I had a fantastic stay at the hotel! The location was great, right in the heart of Gladstone and close to everything I needed. The rooms were spacious and a good value for the price, although there was a slight initial smell that disappeared quickly. The service was top-notch, with staff going above and beyond to assist us. The dining experience was delightful, offering a variety of options exceeding expectations. Overall, a wonderful stay with just a few minor drawbacks.
Rooms
8.0
The rooms were large and spacious, providing a comfortable stay.
Service
9.0
The staff was incredibly helpful and friendly, making our experience even better.
Location
9.0
The hotel's location in the center of Gladstone was convenient and close to key attractions like the Heron Island ferry.
Dining
9.0
The dining options were abundant and delicious, exceeding expectations with a great spread of choices.
Facilities
8.0
The hotel provided well-equipped facilities that were perfect for our needs.
Convenient location
Initial smell
Walter
United Kingdom,
January
2024
7.2/10
The hotel rooms were absolutely filthy and extremely tired and had an awful damp smell, needing a lot of upgrading. However, they were a good size, although adjustments were necessary as the kitchen bench was super low, and the shower made the bathroom awash and slippery with only one lounge seat available.
Rooms
5.0
The rooms were in need of significant upgrading, had an unpleasant smell, and were not at a very high standard of cleanliness. However, they were spacious.
Service
9.0
The service was most helpful and went above and beyond to put us in the penthouse to make our stay more comfortable. The staff soon arrived and organized our check-in in a friendly and courteous manner.
Location
8.0
The hotel's location was convenient to the main street, within walking distance to the Heron Island ferry, and the East Foreshore park. It was fantastic for a family, close to the city center without traffic noise.
Dining
8.0
The dining experience was amazing, offering hot choices and abundant options, although it didn't start early on weekends. The fries were excellent.
Facilities
7.0
The hotel facilities were satisfactory.
Margaret
United Kingdom,
July
2023
7.8/10
The hotel was not what we expected with rooms being 2 adjoining rather than a single 2 bedroom apartment; there was a bit of initial smell but turned out to be clean with a great shower. The noise level could be bothersome due to people talking near the lift.
Rooms
7.0
The rooms, although not as anticipated, were clean and perfect for our stay with a great shower.
Service
9.0
The service went above and beyond by accommodating my stay in the penthouse to ensure my comfort; staff were friendly and check-in was easy.
Location
8.0
The location was excellent, high up to enjoy views and the sea breeze, near amenities and within walking distance to evening dining options.
Dining
7.0
The dining experience was average but inclusive with a good selection for breakfast, featuring locally caught fish.
Facilities
8.0
Facilities were well-equipped for our stay with laundry and kitchen facilities available.